Rorie Fitzpatrick is a senior managing director at WestEd, leading the Special Education Policy and Practice Team and the Resource Planning Team, and she also serves as director of the National Center for Systemic Improvement (NCSI), funded by the U.S. Department of Education’s Office of Special Education Programs (OSEP). One of OSEP’s largest technical assistance investments, NCSI plays a leading role in supporting state education agencies, actively serving all 60 states and territories to transform systems to improve results for children and youth with disabilities.

Phi Delta Kappan: To begin, tell us a bit about the National Center for Systemic Improvement. What kind of work do you do?

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